Why can't I add a user?
One thing that happens a lot here at Simple In/Out is that a user can't be added to a company. This usually happens when someone creates an account, then tells someone else about it and they go off and create their own account. Now you have 2 companies. A user can only use 1 email address and once they create an account, can no longer be used or added to a different company.
Fortunately, this is an easy fix. Decide which user need to go, then have that user log in to www.simpleinout.com, go to Settings, Subscriptions, then Delete Company. This will delete the duplicate company as well as the users email that was used to create it. Then they can be added to your existing company.
If this isn't the case, then they are still likely in a company, but added by someone else as a user in their company. The best way is to have them log in, find out who the Administrator is that created the company, then have them delete it (assuming it is a duplicate). If it isn't a duplicate, have them delete the user so they can be re-added.
If you try all of these and still can't figure it out, be sure to email us and let us know and we'll help you out.